Zoho Desk Authorized Implementation Partner
Use the power of customer context to improve agent productivity, promote self-service, manage cross-functional service processes, and increase customer happiness
Business Shaped Solutions
Decision-makers can use Radar to monitor ticket traffic and key support metrics, regardless of where they are
Call Center Support
Multi-channel Support Ticketing System
Easy and user-friendly features set Zoho Desk apart as one of the best online ticketing systems available
Knowledge Base Software for faster answers, fewer tickets, and happier customers
Enable your customers to engage in discussions with each other and with your company. With Communities and forums, customers can ask and answer questions and share ideas on a common platform
When customers require a more elaborate solution, they can submit their tickets from the Help Center, and keep an eye on the ticket status from the same interface
Call center software
The purpose of call center software is to help businesses manage customer communication over phone, email, live chat, instant messaging, SMS text, and social media. Here’s how Zoho Desk can help you do that and more
Issue tracking software
An issue tracking system is any software application that allows you to record and follow the progress of every customer ticket or “issue” in your inbox until the problem is resolved
Email ticketing system
Few Reasons Why You Should Choose Zoho Desk
What Zoho Desk offer
Zoho Desk allows you to assign, track and set up alerts on help desk tickets easily. You can customize Zoho Desk for your business and ensure satisfaction in your customer support experience
Why Choose Zoho Desk for Your Business
Where tweets meet tickets
Whether it’s a post you’ve made on Facebook or Twitter, or a post where someone else has tagged your business, Zoho Desk brings them all to one interface. You can create a new Facebook post or publish a new tweet, and also respond to your followers. Each of these posts can be converted into tickets so your agents can track and work on them appropriately.
Handling customer complaints is easier now
Every business needs an online complaint system that provides multichannel capabilities, advanced reporting functionalities as well as a platform for cross-functional collaboration and immediate customer feedback system.
The Multi-Brand Help Center
Your customers are happier when they can find answers without having to wait for them. The Help Center makes your team more productive by answering questions before customers contact support. Embed your entire help desk in your app, so your customers never have to run around looking for answers. They can browse your knowledge base, engage with your community, chat with your conversational assistant, or raise a ticket, right from within your app.
Years of Experience
Few Resons Why
You Should Choose Us
Our Core Values and Principes
We’ve designed a culture that allows our stewards to assimilate with our clients and bring the best of who we are to your business. Our culture drives our – and more importantly – your success.